FAQ

Frequently Asked Questions (FAQ)

Everything You Need to Know Before Buying From Hardwear Threads

Welcome to the Hardwear Threads FAQ page—your go-to resource for answers about our products, shipping, sizing, returns, and more. We’re here to support the hardest-working people in America with top-quality, bold, and meaningful apparel. Whether you're a trucker, nurse, hunter, or proud dad, these answers are designed to make your shopping experience seamless.

🛍️ Product Information

What kind of shirts do you sell?

We specialize in high-quality, durable t-shirts featuring bold, hard-working designs for truckers, mechanics, nurses, hunters, and more. Our shirts are crafted to last, with premium cotton and vibrant, fade-resistant prints.

Are your shirts true to size?

Yes, all our shirts follow standard U.S. sizing. If you prefer a looser or oversized fit, we recommend going one size up. Please check our [Size Guide] for exact measurements.

What materials are your shirts made of?

Our shirts are made with 100% ring-spun cotton or cotton/poly blends depending on the design. Every product page includes material details to help you choose the best option.

Do the designs fade after washing?

No. Our designs are professionally printed using industry-leading techniques to ensure long-lasting quality, even after multiple washes. For best results, wash inside out with cold water and tumble dry low.

🚚 Shipping & Delivery

How long does shipping take?

Most orders are processed within 2–5 business days. Once shipped, delivery typically takes:

  • USA: 3–7 business days

  • International: 7–21 business days

We provide tracking for every order.

Do you ship internationally?

Yes! We proudly ship worldwide. International shipping times may vary depending on your location.

How can I track my order?

Once your order ships, you’ll receive an email with a tracking link. 

🔄 Returns & Exchanges

What’s your return policy?

Returns are only accepted in cases of manufacturer defects or printing errors. If your item arrives damaged or incorrect, please contact us within 7 days of delivery so we can resolve the issue as quickly as possible. Our priority is making sure you receive a quality product you can be proud to wear. If there’s an issue with your order, please contact us at [support@hardwearthreads.com] and we’ll make it right.

Do you offer exchanges?

We do not offer general product exchanges. However, if your item arrives with a manufacturing defect or printing error, we’ll gladly exchange it at no cost to you. Please contact us within 7 days of receiving your order, and we’ll work quickly to make it right. Your satisfaction is our priority.

💳 Orders & Payment

What payment methods do you accept?

We accept all major credit/debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. We also accept Paypal

Is my payment information secure?

Absolutely. All transactions are encrypted and processed through secure, trusted gateways. We never store your payment info.

🎁 Custom & Bulk Orders

Can I request a custom design?

Yes! We love bringing your vision to life. Email us at [designs@hardwearthreads.com] with your idea and we’ll let you know what’s possible.

Do you offer discounts for bulk or wholesale orders?

Yes! Whether you're buying for a crew, family reunion, or business, contact us for special pricing on bulk orders.

🧼 Shirt Care Instructions

How do I care for my shirt to keep it looking great?

  • Wash inside out with cold water

  • Tumble dry low or hang to dry

  • Avoid bleach and ironing directly over the design

Following these tips will help preserve the quality and print.

💬 Still Have Questions?

If your question isn’t answered here, don’t hesitate to contact our customer service team at [support@hardwearthreads.com] or reach out on [Instagram/Facebook]. We're here to help 7 days a week.

🏁 Why Choose Hardwear Threads?

✅ Premium Quality Shirts
✅ Unique, Hardworking Designs
✅ Fast Shipping & Easy Returns
✅ 5-Star Customer Service